Call or Contact Centre Agent Age Distribution
Cadi Clusters
Guardian
Linker
Informer
Coordinator
Innovator
Maker
How many hours do people work?
Chance of work from home
Call or Contact Centre Agents have a much higher than average chance of working from home
Size of Field: Large
How much could I earn?
Call or Contact Centre Agents often enjoy valuable experience and career growth opportunities
What skills will you need?
Common Tasks
Administer insurance or compensation programs Conduct financial transactions or processes Conduct sales and marketing activities Develop or distribute marketing material and plans Estimate costs of goods or services Inspect items for damage or defects Load and transport materials Manage services, staff or activities Negotiate purchases or contracts Perform administrative or clerical tasks Prepare forms, legislation or proposals Provide customer service and communicate information Verify and maintain financial records