The Career Clusters in a bakery

The Career Clusters in a bakery
See what working in a bakery involves, including what roles each Career Cluster is responsible for, in this Workplace Spotlight.

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The purpose of a bakery is to create and provide a wide variety of freshly baked goods to sell to customers. Beyond simply making bread, pastries, cakes, and other treats, bakeries can sometimes offer other food and drinks as well. They cater to people’s taste preferences and dietary needs, offering options ranging from traditional classics to innovative creations.

While each bakery is different, there are some things they all have in common:

  1. Cleanliness is key – you’ll need to be diligent about keeping workspaces clean and sanitary.
  2. You’ll need to love food – a lot of your job will revolve around making, marketing, and selling baked goods to customers.
  3. Communication is important too – both with customers and co-workers.

Key Outcome

Create delicious baked goods

The key outcome of a bakery is to provide a wide variety of baked foods to customers, both the public and wholesale.

Key Tasks

  • Mix and knead dough
  • Bake and monitor oven temperatures
  • Decorate and ice baked goods
  • Prepare fillings and toppings
  • Package and display baked goods
  • Take customer orders and provide excellent service
  • Clean and maintain equipment and workstations
  • Manage inventory and restock ingredients
  • Develop new recipes and test ingredients
  • Follow food safety and hygiene regulations


You can find bakeries in the manufacturing and retail trade industries

Bakeries are generally found in the manufacturing and retail trade industries. There are a few different kinds of bakeries, including patisseries, savory bakeries, and specialty bakeries (such as those that might sell cultural foods).

Work Environment

You can expect regular hours and on-site work

Regular hours  |  Work on-site  |  Jobs in metro, regional, and rural areas  |  Moderate job growth

Most bakeries are open early in the mornings and operate until late afternoon. Some workers are required to start very early in order to ensure goods are prepared for the day, but this means they also get to finish early too. Bakeries are commonly also open on weekends and some holidays too.

A lot of the work in a bakery needs to be done hands-on, so there is very little opportunity to work remotely or from home, aside from some administrative and marketing roles.

Bakeries are found in both cities and rural areas. The kinds of bakeries you’ll find in both might differ too – in urban areas you might find more specialised, artisan bakeries, while rural areas may have bakeries that specialise in farm-to-table products.

The Career Clusters you’ll find in a bakery

People from all Clusters are needed for bakery to run successfully, but the most common Clusters you’ll find are Makers and Linkers. In many roles, you might find yourself performing tasks across multiple Clusters.


Makers are the most common people you’ll find, creating the delicious baked goods for us to enjoy. They also operate and maintain the various equipment and machines used in a bakery. Some bakeries need people to drive vans and trucks to deliver goods and materials to and from the bakery.

  • Bakers
  • Cleaners
  • Maintenance Technicians
  • Drivers

The Linkers in a bakery assist customers, serving them behind the counter and helping them find what they’re looking for. They also need people to help promote the bakery to the public, managing social media accounts and websites.

  • Sales Assistants/Salespeople
  • Social Media Managers
  • Marketing Managers

Coordinators do a lot of the behind the scenes work in a bakery, organising other workers by handling shifts, pay, and employee concerns. They also order and manage inventory, manage budgets and finances, and even supervise and instruct other workers.

  • Business Managers
  • Supply Officers
  • Accounts Managers

Informers help to train new employees, teaching staff how to use equipment and in the bakery’s processes and procedures. Other Informers might work with owners to provide business, financial, and regulatory advice.

  • Trainers
  • Business Advisors
  • Lawyers

The Innovators in a bakery develop new ideas and recipes, finding new foods to impress customers and clients. Other Innovators might provide graphic and design services for bakeries, helping with creating logos and websites.

  • Food Technologists
  • Graphic/UX Designers

Guardians help ensure that bakeries are running according to industry standards and practices, particularly regarding food safety. They might also make sure workers are using dangerous equipment properly and avoiding hazards at work.

  • Food Safety Inspectors
  • Workplace Health and Safety Officers

How do we expect working in a bakery to change in the future?

We might see some changes when working in a bakery in the future, particularly with technological advancements. There could be increased automation in bakery processes, such as dough mixing, shaping, and baking. This could streamline operations, improve efficiency, and free up time for bakers to focus on more creative aspects of their work.

The rise of e-commerce and food delivery platforms may encourage bakeries to establish a stronger online presence, including online ordering systems, delivery services, and social media engagement.

But much of the work in a bakery will still rely on having a human-centric, personalised touch. As consumers seek authentic experiences, there may be a resurgence of artisanal baking techniques and traditional recipes. This could involve preserving age-old methods, specialty grains, heritage ingredients, and reviving classic bakery items.

As part of enhancing the customer experience, bakeries will also need to create inviting atmospheres, which might include hosting workshops, and sharing the stories behind their products. Connecting with customers on an emotional level and building a sense of community is essential.