A doctor’s office serves as a hub for healthcare provision and management. It is a dedicated space where qualified medical professionals, including doctors, nurses, and support staff, attend to individuals seeking medical attention or advice.
Patients attend a doctor’s office for check-ups, consultations, and examinations, allowing for early detection of potential health issues. They can also serve as a place for obtaining prescriptions, vaccinations, and general medical guidance and advice.
While every doctor’s office is different, they do have some things in common:
- Communication is key – you’ll be talking and listening to people from all walks of life.
- You’ll need to be adaptable – doctor’s offices are often busy places with lots of things constantly changing.
- Health is everything – from promoting healthy lifestyles to keeping spaces clean and sterile.
Keep communities healthy and well
The primary objective of a doctor’s office is to diagnose, treat, and prevent various health conditions, both physical and mental, aiming to promote overall wellbeing and quality of life for patients.
Key tasks
- Schedule patient appointments
- Greet and assist patients at reception
- Maintain patient records and update information
- Handle billing, insurance, and payments
- Answer phones, relay messages, and respond to emails
- Prepare exam rooms and sterilise equipment
- Take and record vital signs and medical history
- Assist with minor medical procedures
- Provide clear instructions on medication and treatment
- Coordinate referrals to specialists or additional services
You can find doctor’s offices in the healthcare and social services industry
There are various types of doctor’s offices, including general practitioners, paediatric clinics for children, and clinics focusing on specific areas such as women’s health, nutrition, dermatology, or sports medicine.
You can expect regular hours and on-site work
Regular hours | Work on-site | Jobs in metro and rural areas | Very strong job growth
Doctor’s offices are generally open during regular business hours, typically from 9 to 5, Monday to Friday. This schedule aligns with the times when most patients are available for appointments. However, some staff, particularly those in urgent care or specialised practices, may work shifts that extend into evenings or weekends.
On-site work is more common due to the nature of healthcare delivery. Being physically present allows for direct patient care, immediate access to medical equipment, and real-time collaboration with colleagues. However, there is growing interest in telehealth services, and some administrative tasks can also be done remotely.
Doctor’s offices tend to be more common in urban areas due to a larger and more concentrated patient population. However, health professionals are still needed in all corners of the country, and there may actually be more job opportunities in rural areas that can have difficulty attracting healthcare workers.
The Career Clusters you’ll find in a doctor’s office
People from all Clusters are needed for a doctor’s office to run successfully, but the most common Clusters you’ll find are Guardians and Linkers. In many roles, you might find yourself performing tasks across multiple Clusters.